Shipping Policy

Welcome to Jinogify! We are dedicated to delivering your orders in the best condition and as quickly as possible. This Shipping & Delivery Policy outlines the terms and conditions for shipping and delivery of products purchased from our website, jinogify.in. By placing an order, you agree to the terms outlined in this policy.

2. Shipping Costs

  • Within India: We offer free shipping for all orders delivered within India.
  • International Orders: Shipping charges apply for all orders delivered outside India. The cost of international shipping will be calculated based on the destination and weight of the package.

3. Order Cancellation and Refunds

  • Cancelled Orders: If your order is cancelled, lost, or undelivered to your preferred location, we will issue a full refund, including any shipping charges.
  • Partial Order Cancellation: If you cancel part of your order, the shipping charges will not be refunded.
  • Returned Orders: For orders that are returned, original shipping charges are non-refundable.

4. Delivery Time

  • Processing Time: We dispatch products within 48 hours of receiving the order.
  • Delivery Time: Typically, delivery occurs within 1 to 3 working days from the dispatch date. However, delivery times may vary based on your location and other factors.

5. Address and Contact Information

To ensure timely and accurate delivery, please verify the following when entering your shipping details:

  • Complete Address: Include House Number, Floor, Street Name, Locality, and a Landmark if possible.
  • City, State, and Zip/Postal Code: Ensure these details are accurate to avoid misrouting.
  • Phone Number: Provide a correct and reachable phone number (preferably mobile), as we may need to contact you regarding your delivery.

6. Handling Damaged Packages

  • Tampered Packages: If you receive a package that appears to be tampered with, please do not accept it.
  • Damaged Products: If the product is damaged upon arrival, contact our customer service immediately at +91-7982510314 (9 AM – 6 PM) or via email at care@jinogify.com to report the issue.

7. Contact Us

For any questions or concerns regarding shipping and delivery, please reach out to us at:

Customer Service Contact:

8. Language

This Shipping & Delivery Policy is provided in English. If any translation is available, the English version shall take precedence in case of discrepancies.